Frequently Asked Questions
Everything you need to know about your White Fox Boutique order.
How long does shipping usually take?
We offer express shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international orders generally take 3-7 business days depending on your location and customs processing.
What is your return policy?
We accept returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that sale items and intimates are final sale.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX) as well as PayPal. We also offer 'Buy Now, Pay Later' options including Afterpay, Klarna, and Sezzle for eligible customers.
How do I find the right size?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service team for specific measurements.
Do I have to pay for international duties and taxes?
Shipments to certain countries may be subject to import duties and taxes. These charges are determined by your local customs office and are the responsibility of the recipient.